Privacy Policy

At our spa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our spa and wellness services in Hurghada.

1. Information We Collect

When you interact with our website or book a service, we may collect:

• Personal Information: name, phone number, email address, hotel details, and booking preferences.

• Payment Information: when applicable, processed securely through trusted third-party providers such as PayPal.

• Usage Data: information about how you use our website (pages visited, search queries, etc.) to help us improve your experience.

2. How We Use Your Information

Your information is used for:

• Processing and confirming bookings.

• Providing transfer and spa services as requested.

• Communicating booking details, changes, or follow-ups.

• Sending updates, promotions, or offers (if you opt-in).

• Improving our website and customer experience.

3. Payments & PayPal

We offer PayPal as a secure payment option for bookings. When you choose to pay via PayPal, your payment details are processed directly through PayPal’s secure platform. We do not store or have access to your full payment card information on our servers.

By using PayPal, you also agree to PayPal’s own Privacy Policy and Terms of Service, which govern how your payment and personal information is handled. You can review PayPal’s policy at: https://www.paypal.com/webapps/mpp/ua/privacy-full

4. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with:

• Service providers and staff directly involved in delivering your booking.

• Legal authorities if required by law.

6. Cookies & Tracking

Our website may use cookies to improve browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data.

• Opt-out of receiving marketing communications at any time.

• Request information about how your data is processed.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@hurghada-massage.com
Phone/WhatsApp: +20 155 310 1137